What We Collect and Why It Matters
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw, so we can
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match your wallet number to the correct account and process your request accurately. Device and browser data is gathered automatically when you load the lobby on your phone or desktop; this helps us keep the session stable and flag unusual login activity. We do not sell
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your personal data to third parties. We do not share your bKash, Nagad, or Rocket wallet details with advertisers. Data is shared only where necessary — for example, with payment processors to complete a transaction, or with fraud-prevention systems to protect your account balance. Retention periods
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vary by data type: active account data is held while your account remains open; transaction records are kept for as long as required by applicable financial compliance standards in the regions where we operate. You can request a copy of the data we hold about you,
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ask us to correct inaccuracies, or ask us to delete your account data by contacting our support team directly. Availability of these rights depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.